4/13/2023 0 Comments Hp scanner app macPlease try reinstalling it, or contact the product’s vendor for an update. When I did this, I got a message that said System Extension cannot be used: The system extension “/Library/Extensions/hp_fax_io.kext” was installed improperly and cannot be used. Run HP Easy Start again and reinstall everything.It did not seem to fix my issue, but it worked for many other users. In Network > IPv6, deactivate IPv6 and save the settings. One of these things fixed scanning for me: The HP support forums were useless, but I managed to fix it. I had this problem with my HP M28w multifunction printer. In the OSX Printers and Scanners utility, you get a message that says An error occurred while communicating with the scanner. In HP Easy Scan, you get a message that says Scanner reported an error: An error occurred while communicating with the scanner.If your printer is listed, remove and re-add the printer to confirm it is set up for Air Print. Check if your printer name displays in the Printers list, and then do one of the following steps. Both HP Easy Scan and the OSX Printers and Scanners utilities fail. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners. If you made the mistake of buying an HP printer, you might encounter one of the following problems:
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